Title: Customer Care Department Representative
Primary Responsibilities:
Ensure customer satisfaction by making and answering calls and rapidly
responding to inquiries or requests
Provide quality service by reviewing account status and taking appropriate
action
Qualifications
Education: High School or GED equivalent required
Required
Knowledge: Strong understanding
of customer care processes and techniques
Market knowledge
Ability to work independently.
Experience Required: Minimum of one year customer service experience
Skills/Abilities: Excellent written, oral and
interpersonal communication skills
Excellent leadership and human relations abilities
Dedication to providing exceptional customer service
Exceptional listening, technical and analytical skills
Salary and Benefits: Commensurate with experience, education
and other qualifications
Excellent benefits package and an attractive work environment
To apply for this position download our Application for employment. Applications may be mailed or delivered in person to:
Berlin-Wheeler, Inc.
2942A