Title: Collector
Primary Responsibilities:
Effectively process inbound/outbound calls and initiate the request for
payment
Provide quality service by reviewing account status and taking appropriate
action
Ensures departmental success by collecting outstanding debts
Follows all established policies and procedures to assure compliance with
federal, state, agency and professional standards
Must understand and comply with the regulations established by the FDCPA
Must be able to work independently and have effective problem solving skills
Strong communications and negotiation skills required
Qualifications
Education: High School or GED equivalent required
Required Knowledge: Strong understanding of collection
processes and techniques
Ability to work independently
Experience Required: Minimum of one year collections experience preferred but not required
Skills/Abilities: Excellent written, oral and
interpersonal communication skills
Excellent leadership and human relations abilities
Exceptional listening, technical and analytical skills
Salary and Benefits: Commensurate with experience, education
and other qualifications
Excellent benefits package and an attractive work environment
To apply for this position download our Application for employment. Applications may be mailed or delivered in person to:
Berlin-Wheeler, Inc.
2942A