Job Description
| Title: |
Collector |
|
| Primary Responsibilities: |
- Effectively process inbound/outbound calls and initiate the request for payment
- Provide quality service by reviewing account status and taking appropriate action
- Ensures departmental success by collecting outstanding debts
- Follows all established policies and procedures to assure compliance with federal, state, agency and professional standards
- Must understand and comply with the regulations established by the FDCPA
- Must be able to work independently and have effective problem solving skills
- Strong communications and negotiation skills required
|
|
| Qualifications Education: |
- High School or GED equivalent required
|
|
| Required Knowledge: |
- Strong understanding of collection processes and techniques
- Ability to work independently
|
|
| Experience Required: |
- Minimum of one year collections experience preferred but not required
|
|
| Skills/Abilities: |
- Excellent written, oral and interpersonal communication skills
- Excellent leadership and human relations abilities
- Exceptional listening, technical and analytical skills
|
|
| Salary and Benefits: |
- Commensurate with experience, education and other qualifications
- Excellent benefits package and an attractive work environment
|
|
To apply for this position download our Application for employment.
Application for Employment
Applications may be mailed or delivered in person to:
Berlin-Wheeler, Inc.
2942A S.W. Wanamaker Drive, Suite 200
Topeka, Kansas 66614
