Job Description
| Title: |
Customer Care Department Representative |
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| Primary Responsibilities: |
- Ensure customer satisfaction by making and answering calls and rapidly responding to inquiries or requests
- Provide quality service by reviewing account status and taking appropriate action
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| Qualifications Education: |
- High School or GED equivalent required
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| Required Knowledge: |
- Strong understanding of customer care processes and techniques
- Ability to work independently
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| Experience Required: |
- Minimum of one year customer service experience
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| Skills/Abilities: |
- Excellent written, oral and interpersonal communication skills
- Excellent leadership and human relations abilities
- Dedication to providing exceptional customer service
- Exceptional listening, technical and analytical skills
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| Salary and Benefits: |
- Commensurate with experience, education and other qualifications
- Excellent benefits package and an attractive work environment
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To apply for this position download our Application for employment.
Application for Employment
Applications may be mailed or delivered in person to:
Berlin-Wheeler, Inc.
2942A S.W. Wanamaker Drive, Suite 200
Topeka, Kansas 66614
